Curriculum Vitae
Hoàng Trọng Sâm 👋
👤 Professional Summary
Proven ability to create warm first impressions, manage high volumes of candidate, and coordinate seamlessly between departments. Fluent in English (C1) and Vietnamese. Bringing strong administrative accuracy and a service-first mindset to every guest touchpoint.
🎓 Education
BA · International Relations
Uni Civitas, Warsaw — Poland
2019 – 2023 · GPA 4/5
🌐 Languages
English
C1
Vietnamese
Native
🧰 Key Skills
Complaint Handling
English C1
Vietnamese Native
Brand Storytelling
Cross-Cultural Communication
Email & Phone Etiquette
MS Office Suite
Market Research
💼 Work Experience
07/2025 – 12/2025
Human Capital Officer / Recruitment
Angsana & Dhawa Ho Tram · Việt Nam
- ▸Greeted and guided 100+ walk-in candidates daily — honing front-facing, first-impression hospitality skills directly applicable to reception.
- ▸Coordinated cross-departmental communications between F&B, Housekeeping, and HR to ensure seamless daily operations.
- ▸Processed high-volume administrative documentation with full accuracy under tight deadlines.
12/2024 – 05/2025
Recruitment Officer
Meliá Ho Tram · Việt Nam · 6-month contract
- ▸Welcomed and escorted every candidate through the interview process — praised by management for creating a warm, professional first impression.
- ▸Managed end-to-end onboarding documentation for 100+ new employees, ensuring zero errors.
- ▸Organised and hosted monthly engagement events and staff parties, demonstrating strong event coordination skills.
12/2021 – 08/2024
Communications & Administrative Officer
Integria · Prague / Taipei (Hybrid)
- ▸Served as the primary point of contact for multi-stakeholder communications across three time zones — building strong written and verbal communication skills.
- ▸Produced bilingual (EN/VN) external communications and reports with strict accuracy standards.
- ▸Managed scheduling, correspondence, and administrative workflows independently in a remote-first environment.
📋 Professional References
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